Industry Statistics

The Point to Point Transport Commissioner reports on various indicators and activities each month. The information on this page is current as at the end of each month reported.

Authorised Service Providers - March 2019

(To note, figures provided from July 2018 onwards reflect Authorised Service Provider numbers as at the end of each month. Figures provided from November 2017 to June 2018 reflect Authorised Service Provider numbers as at the middle of each month. To note also, most Authorised Taxi Service Providers are also Authorised Booking Service Providers)

 March 2019
  Authorised Service Providers
  Total Authorised Service Providers (ASP)               2,127
           Authorised Taxi Service Providers (TSP)                281
           Authorised Booking Service Providers (BSP)               1,846
Go to historical monthly reports on authorised service providers 

Taxi Licences

  March 2019
  Taxi Licences
  Total Taxi Licences in NSW (including wheelchair accessible taxis)                6,999        
           Taxi Licences Metro (Sydney)                5,566
           Taxi Licences Non-metro                1,433
  Total Wheelchair Accessible Taxi (WAT) Licences in NSW                1,212
           WAT Licences Metro (Sydney)                904
           WAT Licences Non-metro                308
Go to historical monthly reports on taxi licences   

Compliance Activities - March 2019

Key compliance activities reported on include:

  • Advisory visits to service providers, which involve Commission staff providing advice and guidance to authorised service providers on compliance with the legislation
  • Audits (documented evaluation of authorised service providers compliance with safety duties and standards)
  • Vehicle inspections
  • Notifiable occurrences (service related accidents or incidents that service providers must report to the Commissioner), in the following categories:

   o  A - an accident or incident resulting in an injury being treated by an ambulance officer or at a hospital
   o  B - a collision that prevents a vehicle being used to provide a passenger service from completing its     journey
   o  C - a mechanical or other fault that prevents a vehicle being used for a passenger service from     completing its journey
   o  D - an incident involving driver/passenger/intended passenger that results in complaint to police of     sexual assault, indecent exposure, actual assault or physical threats or other intimidation
   o  E - an incident involving driver conduct that results in driver charged with a major offence within Road     Transport Act 2013

  • Enquiries - complaints/non-compliance reports
 March 2019
  Advisory visits​
  Number of advisory visits             87
  Number of audits             11
  Vehicle inspections
  Total vehicles inspected             139
  Taxis inspected             136
  Hire vehicles inspected              3
  Notifiable occurrences received
      Category A              4
      Category AB              5
      Category AD


      Category B              17
      Category C              2
      Category D              14
  Total number             43    
  Notifiable occurrences by vehicle type
  Taxis              10
  Hire Vehicles              33
  New enquiries received              36​
Go to historical monthly reports on compliance activities