Industry Statistics

The Point to Point Transport Commissioner reports on various indicators and activities each month. The information on this page is current as at the end of each month reported.

Authorised Service Providers - May 2019

(To note, figures provided from July 2018 onwards reflect Authorised Service Provider numbers as at the end of each month. Figures provided from November 2017 to June 2018 reflect Authorised Service Provider numbers as at the middle of each month. To note also, most Authorised Taxi Service Providers are also Authorised Booking Service Providers)

 May 2019
  Authorised Service Providers
  Total Authorised Service Providers (ASP)               2,160
           Authorised Taxi Service Providers (TSP)                281
           Authorised Booking Service Providers (BSP)               1,879
Go to historical monthly reports on authorised service providers   

Taxi Licences

  May 2019
  Taxi Licences
  Total Taxi Licences in NSW (including wheelchair accessible taxis)                6,959        
           Taxi Licences Metro (Sydney)                5,534
           Taxi Licences Non-metro                 1,425
  Total Wheelchair Accessible Taxi (WAT) Licences in NSW                 1,167
           WAT Licences Metro (Sydney)                  865​
           WAT Licences Non-metro                  302
Go to historical monthly reports on taxi licences     

Compliance Activities - May 2019

Key compliance activities reported on include:

  • Advisory visits to service providers, which involve Commission staff providing advice and guidance to authorised service providers on compliance with the legislation
  • Audits (documented evaluation of authorised service providers compliance with safety duties and standards)
  • Vehicle inspections
  • Notifiable occurrences (service related accidents or incidents that service providers must report to the Commissioner), in the following categories:

   o  A - an accident or incident resulting in an injury being treated by an ambulance officer or at a hospital
   o  B - a collision that prevents a vehicle being used to provide a passenger service from completing its     journey
   o  C - a mechanical or other fault that prevents a vehicle being used for a passenger service from     completing its journey
   o  D - an incident involving driver/passenger/intended passenger that results in complaint to police of     sexual assault, indecent exposure, actual assault or physical threats or other intimidation
   o  E - an incident involving driver conduct that results in driver charged with a major offence within Road     Transport Act 2013

  • Enquiries - complaints/non-compliance reports
 May 2019
  Advisory visits​
  Number of advisory visits             52
  Number of audits             18
  Vehicle inspections
  Total vehicles inspected             349
  Taxis inspected             279
  Hire vehicles inspected              70
  Notifiable occurrences received
      Category A              8
      Category AB


      Category B              7
      Category C              2
      Category D              17
  Total number             36    
  Notifiable occurrences by vehicle type
  Taxis              14
  Hire Vehicles              22
  New enquiries received              34
Go to historical monthly reports on compliance activities