Changes to reporting and registering for the Passenger Service Levy

The Passenger Service Levy is a fee per passenger service transaction that authorised taxi and booking service providers are liable to pay. 

The levy will fund the NSW Government’s industry adjustment assistance package of $905 million designed to help taxi licence holders adjust to the new regulatory framework.  

From 1 July 2023, the passenger service levy will increase by 20 cents to $1.20.

Authorised taxi service providers and booking service providers need to register as taxpayers through the Industry Portal on the Point to Point Transport Commissioner’s website to submit levy returns.

Payment of the levy is a condition of authorisation.

Registration process streamlined

Service providers seeking an exemption from the PSL or applying for a rebate from the PSL are no longer required to produce documentation supporting their claim. The process has been streamlined, making registration quicker and easier.

The application form now has a set of straightforward questions and a check box declaration:

Consistency

All service providers, regardless of their size, are required to annually report the number of passenger service transactions undertaken in the previous year. This includes service providers currently exempt from the PSL. These figures need to be entered on a simple annual reporting form in the Industry Portal.

The example below is how the page will look for a Booking Service Provider that is exempt from the PSL.

Further education

Related resources are available from the Learning Centre and the following link: 

If you have any questions or need further information, please visit the Point to Point Transport Commissioner’s Learning Centre or call the Industry Contact Centre on 131 727.