Welcome to the Retroreflective Sign toolkit. This toolkit has been developed to help the point to point industry deliver clear and consistent communication around displaying retroreflective signs.
It contains print and digital assets which service providers may choose to use to help them communicate this mandatory requirement to drivers.
Fact sheet
This fact sheet covers the responsibilities of the service provider and driver. It can be printed and handed out to drivers or placed in any area that will be visible, such as receptions, driver hubs and training areas.
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Poster
This poster can be printed and handed out to drivers or placed in any area that will be visible, such as receptions, driver hubs and training areas. We recommend printing in full colour when you can. You can also share this poster via social media.
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Email banner
An email banner can be placed within the body of an email or automatically at the base every time you send an email. It is a useful tool to use when emailing your drivers, to remind them to display their retroreflective sign.
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Tips on how to use this resource:
Commonly, email banner images are inserted below the email signature banner although they can be inserted anywhere within the body of an email.
- Open the email banner below.
- You can then copy and paste the image to wherever you like within the email or place it in your 'email signature'.
- Below the banner, please add in the following text: 'For more information please visit pointtopoint.nsw.gov.au'.
- If you use Microsoft Outlook, refer to Setup Signature instructions on the Microsoft Office support page.
Social media (Facebook, Instagram and LinkedIn)
Social media posts are a great way to share information with drivers.
If you haven’t already done so, we encourage you to follow the Point to Point Transport Commissioner on LinkedIn. We will be posting regular messages that relate to retroreflective signage and we encourage you to share these posts.
Below, are social media assets and copy for you to share on your own social channels and with your drivers.
Important: You must not modify brand elements in any way, including changing colours or format. If you would like to amend the copy in your post, please first send an email to p2pevents@transport.nsw.gov.au, stating the copy amendments. We will respond within one business day.
Social media post text
Hire and rideshare vehicles must have a retroreflective sign clearly visible on the rear, driver’s side of the vehicle.
The sign allows passengers and others to identify that the vehicle is providing passenger services by an authorised booking service provider and as a result, the driver has passed all safety checks and the vehicle is appropriately maintained. Every driver must ensure they are displaying a retroreflective sign. It is in everyone's best interest.
To learn more, visit the Point to Point Transport Commissioner website: pointtopoint.nsw.gov.au.
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eNewsletter/website copy and image
Tips on how to use this resource:
Copy the text below and paste (as unformatted text) into a blank email or onto your website, then format according to your company’s style. You can also download the image by clicking the link below to place in your email or on your website.
eNewsletter/website copy
Attention all drivers
You must always display your retroreflective sign when providing passenger services in NSW.
Did you know that one of the most frequently issued penalty notices for hire vehicle drivers (including rideshare) is for not displaying a retroreflective sign?
The law requires you to display your retroreflective sign as it is an important safety measure that helps our passengers feel secure knowing that you legitimately drive for our company.
The retroreflective sign must be displayed at the back of the vehicle, on the driver's side, and must be displayed in a manner that is clearly visible from the outside of the vehicle.
Penalty Notices can be issued by the NSW Police or the Point to Point Transport Commissioner’s Authorised Officers for not displaying a retroreflective sign.
For more information on retroreflective signs, please visit the Point to Point Transport Commissioner's website at pointtopoint.nsw.gov.au or call the Industry Contact Centre on 131 727.
eNewsletter/website image
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Terms of use
Provision of this toolkit by the Point to Point Transport Commissioner is not an endorsement of any product or service.
In using the images or messages contained in this toolkit:
- You must never imply or state that your product or company is endorsed or sponsored by the Point to Point Transport Commissioner.
- You must not modify brand elements in any way, including changing colours, format images or text
- If you wish to change the recommended copy, please email p2pevents@transport.nsw.gov.au and we will get back to you within 24 hours.