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Coronavirus (COVID-19): updates

Visit our Coronavirus (COVID-19) web page for the latest information and advice. 

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Your vehicle insurance questions answered

Find out what type of insurance is required for taxis and hire vehicles in NSW. 



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Coronavirus (COVID-19): How to clean your point to point vehicle

A video guide on how point to point drivers should clean their vehicles to prevent the spread of Coronavirus.



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Temporary contact issues

Due to higher than normal call volumes, you may have trouble ringing our contact centre. Please try again later, or submit your enquiry via our Contact Us page. Thank you for your patience.


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The new point to point transport laws in NSW include changes to the driver licensing process and the introduction of new responsibilities for drivers as well as the taxi and hire vehicle businesses they work for.

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The NSW Government’s reforms to the point to point transport market give customers greater choice and flexibility by encouraging taxi and hire vehicle, tourist, rideshare and similar service providers to innovate  to meet customer expectations.  

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A library of fact sheets and Frequently Asked Questions (FAQs) have been prepared that explain the new regulations, safety standards, compliance measures and how they apply to your business.

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