Wheelchair Accessible Taxi (WAT) licences are taxi licences with a condition requiring the vehicle used to provide the taxi service to be wheelchair accessible.
Applications for wheelchair accessible taxi licences
Applications and renewals for wheelchair accessible taxi licences can be made on the Industry Portal.
No licence, application or renewal fees apply to wheelchair accessible taxi licences. However, all wheelchair accessible taxi licences are monitored for compliance with the conditions of the licence.
Obligations for wheelchair accessible taxi licence holders
The Regulation places various obligations on taxi service providers, taxi licence holders and drivers in relation to wheelchair accessible taxi services. The Commissioner may cancel, suspend or vary a wheelchair accessible taxi licence if these obligations are not met.
These obligations include:
- giving preference to customers in wheelchairs
- vehicles must comply with dimension requirements
- ensuring drivers are trained and competent. The WAT driver self assessment guide will provide guidance on this.
Read safety standards for wheelchair accessible taxis for more information on these obligations.
For information on the Wheelchair Accessible Taxi Driver Incentive Payment, the Taxi Transport Subsidy Scheme (TTSS) and interest-free loans for wheelchair accessible taxis, please visit Transport for NSW.
For more information on Wheelchair Accessible Vehicles, please refer to the WAT Frequently Asked Questions (FAQ) page.
Read the following policy and procedures for more information on wheelchair accessible vehicle and taxi compliance policies: