Fare Calculation Devices


The rules for Fare Calculation Devices (or meters) were updated on 1 November 2017. The new rules are less prescriptive and will give you greater flexibility and more technology options.

Your fare calculation device must

  • Display the fare, including any additional fees, charges or tolls, in numerals and in Australian dollars.
  • Be capable of accurately calculating the fare at all times.
  • Be calibrated so that it determines the fare in accordance with the authorised fares.
  • Be resistant to tampering and vandalism and in working order.
  • Display fares and other charges clearly for all passengers.
  • Be securely fixed to the taxi or secured properly in a mounting which is designed for the purpose, and in a way which is not likely to cause injury to passengers or the driver.

The taxi drivers must

  • Not demand more than the authorised fare for rank and hail fares.
  • Start the fare calculation device as soon as the taxi is hired.
  • Ensure a wheelchair is safely secured to the vehicle throughout the hiring. The fare calculation device must not be turned on before the taxi is ready to safely transport a passenger in a wheelchair.
  • Keep the fare calculation device running during the trip; however, the driver must stop the fare calculation device for as long as necessary to prevent it from registering unnecessary charges. For instance, when a hirer is paying, reasons such as a shortage of fuel, or in the case of an accident or fault with the taxi.

Check the Point to Point Transport (Taxis and Hire Vehicles) Regulation 2017 to ensure you comply.