This contact form is for general enquiries, feedback and complaints relating to point to point transport in NSW.
If you have recently experienced a taxi driver refusing your fare, not using a meter, or overcharging by demanding a set fare, report it by calling the Point to Point Transport Commissioner’s Taxi Fare Hotline – 1800 500 410 or use the Taxi fare complaints form.
If you wish to make a complaint about buses, trains, ferries, metro or light rail services, visit transportnsw.info or call 131 500.
Contact the Industry Contact Centre on 131 727, between Monday to Friday 8am - 5pm or alternatively, submit your feedback below.
Please note: If you have photos or documents to upload, make a note of this in the feedback box below.