Online short courses

Online short courses have been developed to help support service providers and other members of the point to point industry understand their legal responsibilities and safety obligations.

Click here for instructions on how to install and start using the online courses app.


An introduction to authorised service providers

This course is designed for individuals and organisations who are interested in becoming either a booking Service Provider or a Taxi Service Provider. It explains the responsibilities, requirements and obligations of becoming an authorised service provider.

The course has 8 lessons which cover:

  • An introduction to the Point to Point Transport Commission
  • Service Provider responsibilities and standards
  • Driver Management on the DVD
  • Notifiable Occurrences
  • Safety Management
  • Risk Management
  • Audits

Courses currently under development

Driver Management

This course is for authorised service providers to explain driver management. The course has 4 lessons which cover:

  • Driver onboarding
  • Driver eligibility
  • Disqualifying offences
  • Ongoing driver management

Passenger Service Levy

This course has one lesson and explains the Passenger Service Levy.

How to access online courses

From a mobile device

  1. Install the app from the Google Play Store or the Apple App Store
  2. Open the app and swipe through the introduction screens then tap 'OK' to enable notifications.
    Tap 'Create an EdApp account'
  3. Enter  your email address and the code 'pointtopoint'
    Tap 'Next'
  4. Enter your email address and create a password
    Tap on 'Register my account'

You're ready to go!

From a laptop or desktop

  1. Visit the Ed App website
  2. Hover your mouse over “LOG IN” at the top right and select “LEARN – Access your lessons”
  3. Click on “Create an Ed App account”
  4. Enter your email address and the code “pointtopoint”
  5. Enter your email address again and select “Register my account”

Download instructions