Frequently asked questions

There are four cases in which you can object to an assessment of liability for the Passenger Service Levy.

All providers of taxi and booking services are required to be authorised under the new point to point transport legislation in NSW.

Once authorised, you are responsible for ensuring your business operates legally and complies with any conditions of your authorisation.

All Authorised Service Providers have a duty of care...

Authorised service providers must ensure their drivers meet new safety standards.

The Point to Point Transport legislation provides for automatic transition to an authorised service provider for certain people who were acc

The Point to Point Transport Commission Industry Portal is a purpose-built online tool that will allow service providers...

Send your enquiries using our Contact Us feedback form or call our Industry Contact Centre on 131 727...