Frequently asked questions

Find out if you are a booking or taxi service provider

Information about taxi licence plates including registering, reserving, holding, surrendering, releasing, replacing and transferring

All providers of taxi and booking services are required to be authorised under the new point to point transport legislation in NSW.

There are some current service providers who will be automatically transitioned under the new legislation.

Once authorised, you are responsible for ensuring your business operates legally and complies with any conditions of your authorisation.

The authorisation fees for an authorised provider of a taxi service or booking service are prescribed in Clause 45 of the Point to Point...

All Authorised Service Providers have a duty of care...

Authorised service providers must ensure their drivers meet new safety standards.