Toolkits and checklists

A guide to help providers check that they have the necessary policies, processes and procedures in place.

This self-guided checklist is for anyone responsible for providing rank and hail service

This toolkit provides links and resources relevant to the P2P Authorisation Support Sessions

This toolkit explores the obligations of service providers and drivers when providing wheelchair accessible passenger services

This checklist serves as a reminder of good practice for drivers of wheelchair accessible vehicles

A useful toolkit serving as an index for all the information on retroreflective sign requirements

A useful toolkit serving as an index for all the information animal assistance in the point to point transport industry

Find out how to update your contact information online via the Industry Portal