Fact sheets

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Fact sheets

Becoming an Authorised Service Provider

Female hand opening car door

This fact sheet is a step by step guide to becoming an authorised service provider

Fact sheets

Security Camera Fact sheet

Image of the taxi sign on a vehicle

In NSW, taxis that ply or stand for hire (rank and hail) must be fitted with an approved security camera system in accordance with clause 18

Fact sheets

Wheelchair Accessible Taxis FAQ

WAT driver wheeling man into taxi with mask on

This fact sheet answers frequently asked questions regarding the management of wheelchair accessible vehicles and their drivers

Fact sheets

Changes to reporting and registering for the Passenger Service Levy

Taxi sign on the roof of a car waiting in a cab rank

Updated on changes to the way the Passenger Service Levy needs to be reported

Fact sheets

Service provider obligations for managing drivers

driver of booked vehicle service smiling and looking at passenger in back seat

Explanation of the obligations on a service provider about managing their drivers

Fact sheets

Do you need to be authorised?

two men wearing suits evaluating the safety of a row of cars

This fact sheet explains who does, and who does not, need to be authorised.

Fact sheets

Child restraints for children travelling in taxis & hire vehicles (including rideshare)

Mother buckling her infant child into a car seat

Children or infants travelling in taxis or hire vehicles (including rideshare) need to follow certain requirements.

Fact sheets

Coronavirus (COVID-19) for the Point to Point industry

Collection of health related icons

General advice in line with Health Department guidelines on the coronavirus pandemic