Fact sheets

Authorised providers of a taxi service or booking service are required to pay an authorisation fee at the end of each financial year.

Service providers role in onboarding new drivers

Information on retroreflective signs and how they should be used

An explanation of the traffic light system used in the DVD

This fact sheet is a step by step guide to becoming an authorised service provider

In NSW, taxis that ply or stand for hire (rank and hail) must be fitted with an approved security camera system in accordance with clause 18

Updated on changes to the way the Passenger Service Levy needs to be reported

This fact sheet answers frequently asked questions regarding the management of wheelchair accessible vehicles and their drivers