User guides

This step by step guide will help you apply for a taxi licence via the Industry Portal

This user guide provides useful information on registering to become a DVD Agent

This guide was written to assist taxi service providers with the management of taxi plates

Taxi and booking service providers are required to record risks to health and safety, including COVID-19 related incidents

The Driver Vehicle Dashboard (DVD) is a purpose built online portal

Taxi and booking service providers are required to report certain accidents or incidents to the Commissioner

The Passenger Service Levy is a temporary $1.20 levy that applies to service providers.

New taxi licences, other than wheelchair accessible taxi (WAT) licences, are subject to tender and may replace previously issued licences