Fact sheets

Explanation of the obligations on a service provider about managing their drivers

Updated on changes to the way the Passenger Service Levy needs to be reported

In NSW, taxis that ply or stand for hire (rank and hail) must be fitted with an approved security camera system in accordance with clause 18

Explaining the driver ID document requirements for taxi drivers

Quick reference guide for WAV drivers

Information on retroreflective signs and how they should be used

Explains the criteria that drivers must meet to become eligible

This fact sheet will assist taxi service providers report outcomes from fare-related complaints