Contact the Taxi Fare Hotline

Remember the meter must always be on during a rank or hail trip.

Record the number plate.
Report taxi fare issues to the Hotline.

Call 1800 500 410

Or, fill out the form below

Taxi fare complaints form

Details you enter will be shared with the relevant taxi service provider (taxi company).

Maximum 3 files.
5 MB limit.
Allowed types: gif, jpg, jpeg, png, bmp, txt, pdf, doc, docx, ppt, pptx, xls, xlsx, avi, mov, mp3, ogg, wav, mp4, lrv, 3gp.
The purpose of collecting the information provided is to allow the taxi company concerned to investigate your taxi fare complaint. Your information will be collected and held by the Point to Point Transport Commissioner and will be shared with the relevant taxi company. You can access and change any information provided by calling the Taxi Fare Hotline on 1800 500 410.
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