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About

Find out about the role and functions of the Point to Point Transport Commissioner

What is point to point transport? Meet the Commissioner Commissioner's functions & priorities The Act and Regulation Information for passengers

Let's make every ride a safe ride Industry statistics Policies Forms Annual review
Safety & Compliance

Safety & compliance

Learn about your safety duties, standards and how to ensure you comply with safety obligations

Safety standards for taxis Safety standards for vehicles providing booked services Safety duties and standards Safe passenger services for people travelling with wheelchairs Compliance and Prosecutions

Notifiable Occurrences Safety alerts Safety complaints Safety Management System Smart CCTV Body Worn Video Cameras
Service Providers

Service Providers

Information on how to become an authorised service provider, the Industry Portal and more

Booking Service Providers Taxi Service Providers Taxi Plate Management Become an Authorised Service Provider Affiliated providers

Find a service provider About the Industry Portal Annual Authorisation Fees Passenger Service Levy Taxi Fare Hotline
Drivers

Drivers

Understand driver obligations, safety requirements, disqualifying offences and more for drivers

Driver obligations Safety standards for drivers Passenger Transport Code (PT Code)

Disqualifying offences More driver information
Taxi Licensing

Taxi licensing

Find out how to become a taxi licence holder and the responsibilities that come with that

Becoming a taxi licence holder Checklist: steps to becoming a taxi licence holder Renew, surrender, suspend, cancel

Taxi licence holder obligations Wheelchair accessible taxi licences
Learning Centre

Learning Centre

Read fact sheets, user guides, glossary and FAQs or watch our videos and on-demand webinars

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News and Events

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About the Commissioner
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Authorised Service Provider Learning Policy

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Authorised Service Provider Learning Policy

Online short course

Authorised Service Provider Learning Policy

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The Point to Point Transport Commissioner recognises and celebrates the diversity of Aboriginal peoples and their ongoing cultures and care of Country. We pay respect to traditional custodians and Elders past and present.