Industry statistics

The Point to Point Transport Commissioner reports on various indicators and activities each month. The information on this page is current as at the end of each month reported.

Authorised Service Providers - July 2022

(To note, figures provided from July 2018 onwards reflect Authorised Service Provider numbers as at the end of each month. Figures provided from November 2017 to June 2018 reflect Authorised Service Provider numbers as at the middle of each month. To note also, most Authorised Taxi Service Providers are also Authorised Booking Service Providers)

Authorised Service Providers Total(s)
Authorised Taxi Service Providers (TSP) 253
Authorised Booking Service Providers (BSP) 1,685
Combined total Authorised Service Providers (ASP) 1,938

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Taxi Licences -  July 2022

Taxi Licences Total(s)
Taxi Licences Metro (Sydney) 5,187
Taxi Licences Non-metro 1,439
Combined total Taxi Licences in NSW (including wheelchair accessible taxis) 6,626
WAT Licences Metro (Sydney) 667
WAT Licences Non-metro 317
Total Wheelchair Accessible Taxi (WAT) Licences in NSW 984

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Compliance Activities - July 2022

Key compliance activities reported on include:

  • Advisory visits to service providers, which involve Commission staff providing advice and guidance to authorised service providers on compliance with the legislation
  • Audits (documented evaluation of authorised service providers compliance with safety duties and standards)
  • Vehicle inspections
  • Notifiable occurrences (service related accidents or incidents that service providers must report to the Commissioner), in the following categories:
    • A - an accident or incident resulting in an injury being treated by an ambulance officer or at a hospital
    • B - a collision that prevents a vehicle being used to provide a passenger service from completing its journey
    • C - a mechanical or other fault that prevents a vehicle being used for a passenger service from completing its journey
    • D - an incident involving driver/passenger/intended passenger that results in complaint to police of sexual assault, indecent exposure, actual assault or physical threats or other intimidation
    • E - an incident involving driver conduct that results in driver charged with a major offence within Road Transport Act 2013
  • Enquiries - complaints/non-compliance reports
Compliance Activity Total(s)
Advisory visits​
Number of advisory visits 8
Audits​
Number of audits (safety) 1
Number of audits (levy) 7
Audits (safety) by authorisation type
Taxi service provider 0
Booking service provider 1
Audits (levy) by authorisation type
Taxi service provider 0
Booking service provider 7
Vehicle inspections (compliance with safety standards)​
Taxis inspected 201
Hire vehicles inspected 212
Combined total vehicles inspected 413
Notifiable occurrences received
Category A 1
Category AB 3
Category AD 3
Category B 52
Category C 15
Category D 33
Combined total number 107
Notifiable occurrences by vehicle type​
Taxis 7
Hire Vehicles 100
Enquiries​
New enquiries received 27

View historical monthly reports on compliance activities

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 Prosecutions

The Commissioner prosecutes a range of offences under the Point to Point Transport (Taxis and Hire Vehicles) Act 2016 and Point to Point Transport (Taxis and Hire Vehicles) Regulation 2017. These have included:

  • Touting/Soliciting offences - Sydney Airport precinct (cl.66 of the Regulation)
  • Provision of passenger services by an unauthorised service provider (s.27 of the Act)
  • Hinder/obstructing an Authorised Officer (s.126(1) of the Act)
  • Failing to produce a Driver licence for inspection (cl.71 of the Regulation)
  • Hire vehicle standing otherwise than in a taxi zone (cl. 75 of the Regulation)
  • Safety duty offences (s.18 of the Act)
  • Safety standard offences (cl. 6 of the Regulation)

Summary prosecutions results as at March 2022

Year Total prosecutions Fines
2021-22 7 $91,600
2020-21 9 $8,280
2019-20 3 $3,000

*    prosecution results are updated quarterly
**  figures reflect prosecutions finalised in the relevant period