Industry statistics

The Point to Point Transport Commissioner reports on various indicators and activities each month. The information on this page is current as at the end of each month reported.

Authorised Service Providers - September 2021

(To note, figures provided from July 2018 onwards reflect Authorised Service Provider numbers as at the end of each month. Figures provided from November 2017 to June 2018 reflect Authorised Service Provider numbers as at the middle of each month. To note also, most Authorised Taxi Service Providers are also Authorised Booking Service Providers)

Authorised Service Providers Total(s)
Authorised Taxi Service Providers (TSP) 279
Authorised Booking Service Providers (BSP) 1,782
Combined total Authorised Service Providers (ASP) 2,061

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Taxi Licences - September 2021

Taxi Licences Total(s)
Taxi Licences Metro (Sydney) 5,227
Taxi Licences Non-metro 1,458
Combined total Taxi Licences in NSW (including wheelchair accessible taxis) 6,685
WAT Licences Metro (Sydney) 706
WAT Licences Non-metro 335
Total Wheelchair Accessible Taxi (WAT) Licences in NSW 1,041

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Compliance Activities - September 2021

Key compliance activities reported on include:

  • Advisory visits to service providers, which involve Commission staff providing advice and guidance to authorised service providers on compliance with the legislation
  • Audits (documented evaluation of authorised service providers compliance with safety duties and standards)
  • Vehicle inspections
  • Notifiable occurrences (service related accidents or incidents that service providers must report to the Commissioner), in the following categories:
    • A - an accident or incident resulting in an injury being treated by an ambulance officer or at a hospital
    • B - a collision that prevents a vehicle being used to provide a passenger service from completing its journey
    • C - a mechanical or other fault that prevents a vehicle being used for a passenger service from completing its journey
    • D - an incident involving driver/passenger/intended passenger that results in complaint to police of sexual assault, indecent exposure, actual assault or physical threats or other intimidation
    • E - an incident involving driver conduct that results in driver charged with a major offence within Road Transport Act 2013
  • Enquiries - complaints/non-compliance reports
Compliance Activity Total(s)
Advisory visits​
Number of advisory visits 7
Audits​
Number of audits (safety) 1
Number of audits (levy) 5
Audits (safety) by authorisation type
Taxi service provider 1
Booking service provider 0
Audits (levy) by authorisation type
Taxi service provider 1
Booking service provider 4
Vehicle inspections (compliance with safety standards)​
Taxis inspected 0
Hire vehicles inspected 0
Combined total vehicles inspected 0
Notifiable occurrences received
Category A 2
Category AB 1
Category AD 1
Category B 11
Category C 2
Category D 18
Combined total number 35
Notifiable occurrences by vehicle type​
Taxis 3
Hire Vehicles 32
Enquiries​
New enquiries received 341

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