Weekly Wrap: on-street compliance

Published

10 February – 16 February 2025 

This week our on-street inspectors continued their compliance work across regional and metro NSW.  They also attended the Mardi Gras Fair Day, as the Sydney Gay and Lesbian Mardi Gras celebrations kick off across the city.  

Across the week   

  • 19 breaches were identified  

  • 28 Improvement Notices were issued 

Fair Day Mardi Gras – Victoria Park Parramatta  

Fair Day returned this year taking place in Parramatta and welcoming 30,000 people to the rainbow extravaganza.   

The Commissioner’s Inspectors checked 33 rideshare and 47 taxi vehicles across the day and were very happy to report that no fines or improvement notices were issued!   

Weekly wrap up 

Top offences identified  

Driver related offence  
Clause 20(2) Hire vehicles ensure retroreflective indicates is a hire vehicle10
Clause 67(1) Driver to be hired only at specific zones - Sydney Airport precinct and other airports 3
Improvement notices  
Clause 18(1) Approved security camera systems and safeguards - taxis in working order 11
Clause 14(2) Not contravene fare calculation devices – taxi fares and figures must be visible 8
Clause 9 Vehicle Maintenance6

For your action 

Service providers, please use and share our education materials to support your drivers understanding and being compliant with their safety requirements.  

Retroreflective Sign Toolkit   

Security Cameras in taxis – Fact Sheet 

Did you hear?  

The Commissioner’s Driver Vehicle Dashboard (DVD) has been updated to enhance driver management and visibility of taxi driver fare-related offences. These enhancements are now live. 

The new enhancements mean that all service providers, before onboarding a driver, can check that the driver has not previously been fined or prosecuted for a fare-related offence, such as overcharging, not using the meter or refusing a fare while providing rank and hail passenger services 

For more information, please read out news article.