Across the week 17 March to 23 March 2025
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15 breaches were identified
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14 Improvement Notices were issued
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2 Prohibition Notices were issued.
In the Courts
This week the Commissioner, issued a media release, detailing two recent driver convictions and fines for fare-related issues and offensive behaviour.
The media release can be found here.
OzTag Seniors State Championships – Coffs Harbour
On 22 March 2025, the Commissioner’s on-street inspectors attended Coffs Harbour at the conclusion of the OzTag Senior State Cup. The inspectors checked 12 rideshare vehicles and 10 taxis and issued two Penalty Notices for not displaying the retroreflective sign in rideshare vehicles. One Improvement Notice for the failure to display information (fare structure) in a taxi vehicle was also issued.
Gold Crown Carnival – Bathurst
Between 21 and 23 March 2025, approximately 4,000 motorbike fans descended on Bathurst’s Russel Street to attend the annual motorbike show. The event, which has been held in the centre of Bathurst for over 15 years, had 190 vehicles on display. The Commissioner’s on-street inspectors were present to conduct compliance activities and to enforce passenger safety - 3 rideshare vehicles and 28 taxis were checked. Two improvement notices were issued however overall, compliance was good at the event.
Designated areas
During recent compliance activities, several passenger service vehicles were found stopping outside the designated area at the Sydney Airport precinct. This is not allowed and may result in a Penalty Notice being issued.
Designated area for a passenger vehicle means “an area in the Sydney Airport precinct or at another airport that is designated by signs erected with the approval of the Sydney Airport Corporation Limited or the manager of the airport as an area for the setting down and picking up of passengers of that kind of vehicle”.
This is an important reminder that drivers must adhere to their obligations when conducting passenger services. More information on driver obligations can be found here.
Displaying information inside a taxi
Several taxi vehicles which were recently inspected were found not to display the information as required by point to point law. Examples of information that must be displayed in taxis include rank and hail fare orders and appropriate driver identification. If a taxi vehicle is found not displaying the required information, then an Improvement Notice may be issued to the operator or network.
It is important to ensure all required information is displayed inside a taxi vehicle. Our Fact Sheet can assist you with reviewing and improving vehicle compliance.
Weekly wrap up
Top offences identified
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Driver related offence |
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Clause 20(2) Hire vehicles ensure retroreflective indicates is a hire vehicle. |
6 |
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Clause 76(5) Fares order |
2
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Clause 67(1) Driver to be hired only at specific zones – Sydney Airport and other airports |
1 |
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Improvement notices |
|
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Clause 18(1) Approved security camera systems and safeguards - taxis in working order |
6 |
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Clause 9 Vehicle maintenance (worn tyres) |
3 |
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Clause 14(2) Not contravene fare calculation devices – taxis fares and figure must be clearly visible |
1 |