Fact Sheets

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Affiliated Taxi Service Provider

Category: 
Service Provider
An Affiliated Taxi Service Provider provides a service under the brand of an authorised Taxi Service Provider.
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Authorisation

Category: 
Authorisation

All providers of taxi and booking services are required to be authorised under the new point to point transport legislation in NSW. This fact sheet contains information about how to become authorised, a checklist of what applicants need to provide

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Authorised Taxi Service Provider

Category: 
Taxi Service Providers

Under NSW laws, an authorised and licensed taxi can pick up passengers from a taxi rank or on the street.

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Booking Service Providers

Category: 
Booking Service Providers

Under the new point to point transport laws in NSW, if you carry on the business of taking bookings for taxis and hire vehicles to provide passenger services, you are a Booking Service Provider.

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Conditions of Authorisation

Category: 
Authorisation

Once authorised, Taxi and Booking Service Providers are responsible for ensuring they operate their businesses legally under the NSW point to point transport law and comply with any specified conditions imposed on their authorisation.

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Due Diligence

Category: 
Safety

Under the new Point to Point Transport (Taxis and Hire Vehicles) Act 2016, officers are people who hold positions of responsibility (a company director or someone in senior management) within a business.

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Duty of Care and Safety Management Systems

Category: 
Safety

Authorised Taxi and Booking Service Providers will now need to develop and maintain their own Safety Management System. In order to do this effectively you must understand your duty of care and what is reasonably practical.

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Managing Driver Fatigue

Category: 
Safety

This factsheet, developed with the NSW Centre for Road Safety, covers key information regarding driver fatigue and tiredness that service providers and drivers should consider when managing their safety risk.

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Notifiable Occurrences

Category: 
Safety

Taxi and booking service providers are required to report certain accidents or incidents associated with their operations to the Commissioner. These are called notifiable occurrences.

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Our Compliance Approach

Category: 
Compliance

The Point to Point Transport Commission will provide education and undertake advisory, auditing and, if necessary, enforcement activities across the industry to encourage industry participants to remain compliant under the new regulatory framework

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