Service provider
Annual Authorisation Fees
Authorised providers of a taxi service or booking service are required to pay an authorisation fee at the end of each financial year.
Surrender of service provider authorisation fact sheet
This fact sheet provides information on how service providers can surrender their authorisation if circumstances change.
Authorised Service Provider Learning Policy
The purpose of this document is to outline the policy for learning requirements for new authorisation applicants
Fare-related disqualifying offences
This page will answer some frequently asked questions about the topic of fare-related disqualifying offences
Self-assessment guide now available
A guide to help taxi and booking service providers check that they have the necessary policies, processes and procedures in place
The Commissioner’s compliance team working with the industry to beat the big chill in Armidale
See the results of our compliance operation at the Big Chill Festival in Armidale
Service provider authorisation term extended
The Point to Point Transport Commissioner has recently approved the extension of the authorisation term from five years to ten years
Stay-at-home restrictions for Dubbo Local Government Area now in place
Stay-at-home order now applies to Dubbo LGA
Industry Newsletter: June 2021
Industry newsletter: June 2021
Stay-at-home orders now in place for Newcastle, Lake Macquarie, Maitland, Port Stephens, Cessnock, Dungog, Singleton and Muswellbrook LGAs
Stay-at-home orders now in place for Newcastle, Lake Macquarie, Maitland, Port Stephens, Cessnock, Dungog, Singleton and Muswellbrook LGAs
COVID Safe Update for the Point to Point Transport Industry
Find out what the latest COVID-19 update means for the point to point transport industry
COVID Safe Update for the Point to Point Transport Industry
Read about the latest COVID updates and what they mean for the point to point transport industry
Compliance Update – Top three reasons why service providers are issued an improvement notice
Learn the top three reasons why service providers are issued an improvement notice
Stay-at-home orders now lifted for Orange City Council and Blayney and Cabonne Shire Council areas
Find out more about the latest COVID-19 update
Complimentary face masks available for all point to point transport service providers
Find out more on complimentary face masks for point to point transport service providers
Restrictions to further limit the spread of the COVID-19 Delta strain
Find out more about the latest COVID-19 update
COVID-19: How the latest update impacts the industry
Find out what the latest updates mean for the point to point transport industry
COVID check-in mandate expanded to include point to point transport vehicles
Find out more about mandatory QR codes
Registration and Insurance
This checklist is to assist service providers, and other responsible people, to ensure that vehicles are appropriately registered & insured
Mandatory masks extended for one week
Mandatory masks extended for one week